Snitker & Co. consults with clients on optimising their communication, offering a range of usability and user experience research services across the globe.
Clients include major Danish and international companies and organisations such as
- Nokia,
- Cisco,
- Microsoft,
- Eurosport,
- Arla,
- Oticon,
- DFDS,
- Nordea,
- B&O,
- Danfoss,
- SAS,
- A.P. Moller-Maersk and
- TDC.
We current employ 11 usability professionals (February 2008).
Member of:
- The User Experience alliance - (UXa) a working network of the leading usability companies in Europe, the US and Asia (www.uxalliance.com)
- UPA - The Usability Professionals' Association (www.upassoc.org)
- SIGCHI - Special Interest Group on Human Computer Interaction (www.sigchi.dk)
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About Thomas Visby Snitker
thomas@snitker.com
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- Usability specialist since 1997
- Founder of Snitker & Co (2005) and co-founder of FatDUX (2006 - see www.fatdux.dk)
- Previously with Beyond Interactive, Grey Digital, Mediacom, ISAQ, KMD Usability Centre and the Municipality of Copenhagen
- Author of "Breaking Through to the Other Side – Using The User Experience in Web, Interactive TV and Mobile Services" (November 2004, published by Nyt teknisk Forlag)
- Author of Danish book on usability ”Brug brugerne – og skab mere brugervenlige websites”, published by Ingeniøren Bøger January 2001.
- Member of the expert panel of the national initiative on E-government (Top of the Web)
- External reviewer (‘Censor’) at the Royal School of Library and Information Sciences (Danmarks biblioteksskole), the IT College and at the Copenhagen Business School
- Publications: Remote Usability Testing of a Web Site Information Architecture: "Testing for a Dollar a Day" presented at Interact ’99
- Master of Arts (Film and Media Studies), University of Copenhagen 1993
Special interest areas: interactivity, cognitive science and reception analysis
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About Mimi Truong
mt@snitker.com
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- Usability specialist since 2005
- Master of Library and Information Science. Special interest areas: one-on-one usability testing
- Main responsible for Snitker.com
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About Elisabeth Landbo
el@snitker.com
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- Usability specialist since 2000 with a background in Mediacom, Beyond Interactive and Grey Digital´
- Master of Communication and Danish
- Previously employed in communication consulting and teaching
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About Troels Fibæk Bertel
troels@snitker.com
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- Usability specialist since 2005
- Master of Arts (Film and Media Studies)
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About Steen Filskov Andersen
sfa@snitker.com
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• Usability specialist since 2006
• Master of Arts (Film and Media Studies)
• Previously self-employed in graphical design
for both printed and electronic media
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About Lene Nielsen
ln@snitker.com
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- Lene teaches usability at all levels up to and inclusive university degrees
- Usability specialist
- Lene wrote her ph.d.-thesis in 'Engaging Personas and Narrative Scenarios' and has hereafter worked with and conducted further research in the Personas method
- Lene is also teaching at Copenhagen Business School
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About Anne Vorre Hansen
anne@snitker.com
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- Innovation consultant
- Master of Anthropology
- Apart from participating in usability projects, Anne is responsible for Snitker & Co.'s in-house courses
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About Ewa Britt Nielsen
ewa@snitker.com
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- Usability coordinator
- Former employed as administrative assistant and later supplementary educated at Danish School of Journalism and The Grapic Arts Institute of Denmark
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Snitker & Co. · Bredgade 21 B st. · DK-1260 Copenhagen K · Denmark · Phone (+45) 70 27 42 83