Services

Our services include fully facilitated quantitative and qualitative research:

• Study design and preparation;
• Recruitment of respondents;
• Execution of qualitative research;
• Analysis and reporting of results;
• Selection of research venue; and
• Selection of vendors in other markets.

Our network currently covers:

• Western Europe and the Baltic countries,
• North America,
• Brazil,
• Southeast Asia and China,
• and we are very willing to expand based on your criteria.

We also provide:

- Hosting of research in one our two own usability labs in Copenhagen, Denmark

Both labs consists of three rooms and is equipped with 1-way mirrors.
Use the large room for group interviews (seats up to twelve respondents) in the 25 square meter research room.
Use the smaller room for one-on-one or depth interviews (seats up to five respondents).
The 20 square meter observation room seats up to twelve observers.

Research documentation in logs and video and audio recording - picture in picture of respondent(s) and test material (for instance a website or software screen).

We record in VHS, S-VHS and DVD+. Also we offer digital recordings using Morae tm.

One-on-one interview      One-on-one interview         Group interview

- Reporting in writing and in video

Our reports are action oriented; detailing which issues MUST be dealt with, SHOULD be dealt with and which issues CAN be dealt with, allowing you the flexibility of reconciling the results of testing with the realities of budgets.

- Evaluation seminars and meetings

Contact us to learn more about the positive impact of usability on interactive communications and applications as well as the return on investment of usability.

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